We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, clickalliance.co.uk.

1. Information We Collect

We may collect and process the following types of information:

  • Contact Details: Your name, email address, phone number, or other details you provide via contact forms or newsletter sign-ups.

  • Marketing Preferences: Your consent choices regarding email marketing.

  • Website Usage Data: Including IP address, browser type, pages visited, time spent on site, and referral sources.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services

  • Send relevant marketing communications (only with your consent)

  • Improve our website performance and user experience

  • Run targeted advertising campaigns through platforms like Google Ads

  • Analyse website traffic and effectiveness using Google Analytics and HubSpot

3. Platforms and Third-Party Tools

We use the following services to support our marketing and communication efforts:

  • Google Analytics: To track and analyse website traffic. Google may use cookies and collect usage data. Learn more about how Google uses your data.

  • Google Ads: For remarketing and measuring ad performance.

  • HubSpot: To manage our CRM, contact forms, and some analytics.

  • Mailchimp: To send newsletters and email marketing campaigns. Your data is stored securely and used in accordance with Mailchimp’s privacy policies.

These third parties may store and process data outside the UK/EU. Where applicable, we ensure appropriate safeguards are in place to protect your data.

4. Marketing and Your Choices

We will only send you marketing communications if you have actively opted in (e.g. by ticking a consent box). You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

5. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a data request, please contact us using the details below.

6. Cookies

We use cookies to improve your browsing experience, personalise content, and analyse traffic. You can control cookie settings through your browser or device.

For detailed information, please refer to our [Cookie Policy].

7. Data Security

We take reasonable steps to protect your data using appropriate technical and organisational measures. However, no system is completely secure, and we cannot guarantee absolute security.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or your personal data, please contact:
Email: contact@clickalliance.co.uk
Address: G19 Amber Court, Newcastle Business Park, William Armstrong Drive, Newcastle upon Tyne, NE4 7YA